About the Company
Sickle Cell Disease Enhanced Care Management, LLC (SCDECM), a subsidiary of the Center for Inherited Blood Disorders, connects individuals living with sickle cell disease (SCD) to comprehensive Enhanced Care Management (ECM) services. Through partnerships between community health workers and clinical teams that specialize in the care of persons with SCD, SCDECM ensures patients receive coordinated, wrap-around support that addresses both medical and social determinants of health. As a subsidiary of the Center for Comprehensive Care and Diagnosis of Inherited Blood Disorders (CIBD), SCDECM extends CIBD's mission by bridging the gap between clinical treatment and community-based care coordination, facilitating continuity of care.

Job Summary
The Program Coordinator reports directly to CIBD's Director of Grants, provides administrative support and coordinates managed care plan applications, program operations, and the credentialing process.

Schedule: M - F, 8:30 - 5:00
Location: On-site at CIBD's location

Essential Duties

Administrative Support: Maintain accurate and organized program records and documentation; Coordinate scheduling for program activities, meetings, and appointments; Prepare reports, presentations, and correspondence as needed; Manage program databases and ensure data integrity; Support communication between team members, healthcare providers, and stakeholders; Assist with general office operations and administrative tasks.
Managed Care Plan Applications & Credentialing: Complete and submit applications for enrollment with managed care plans; Gather and organize required documentation for credentialing processes; Track application status and follow up with managed care organizations; Maintain credentialing files and ensure compliance with renewal deadlines; Coordinate with providers and administrative staff to obtain necessary credentials; Stay current on managed care plan requirements and credentialing standards; Prepare and submit re-credentialing applications in a timely manner.
Program Coordination: Coordinate team meetings, training sessions, and program-related events; Manage program communications and serve as a point of contact for inquiries; Support onboarding and training of new care coordination staff; Assist with budget tracking, invoice processing, and procurement activities; Collaborate with cross-functional teams including clinical staff, billing, and compliance departments; Support care coordination activities for program participants; Help identify and address barriers to care access; Contribute to quality improvement efforts.

Required Education/Experience

High school diploma or equivalent
Minimum 1 years of administrative or healthcare coordination experience

Additional Required Qualifications

Strong organizational and time management skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Attention to detail and ability to maintain accurate records
Ability to handle sensitive and confidential information with discretion
Strong problem-solving and critical thinking abilities
Ability to work independently and as part of a collaborative team
Customer service orientation with a patient-centered approach
Flexibility and adaptability in a dynamic healthcare environment
Cultural competency and sensitivity
Project management capabilities

Preferred Experience

Associate's degree in healthcare administration, public health, social services, or related field
Experience with managed care systems and credentialing processes
Familiarity with healthcare documentation and compliance requirements
Knowledge of sickle cell disease or chronic disease management
Experience working in healthcare administration or care coordination
Bilingual capabilities (specify languages as appropriate)

Compensation: $28.00 - $31.00 per hour

At the Center for Inherited Blood Disorders (CIBD), we are a mission-driven organization improving the quality of life for people with blood disorders and their families. When choosing a career with CIBD, you can be part of a growing organization dedicated to improving public health and committed to your professional development.

CIBD, a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders. CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, and other related hematology conditions. CIBD is the regional grantee for the Western States Region/Region IX providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from CIBD.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Acknowledgement: I certify that the answers I provide are true, correct, and complete to the best of my knowledge. I understand and agree that CIBD may verify any and all information that I provide. I understand that, as a condition of employment, CIBD conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using an I-9 Form. I understand that if I am employed by CIBD, my employment will be "at will," meaning that either I or the organization may terminate my employment at any time and for any reason, with or without cause or advance notice, except as may be modified by an express written agreement that is signed by me and a duly authorized officer of the organization. If you choose to decline, you will no longer be considered for the role.*

Are you 18 years or older?*

Do you know, or will you in the future, need a student visa (e.g., F-1 OPT or F-1 OPT STEM; F-1 CPT) or employer sponsorship in order to obtain or maintain immigration work authorization? For the purpose of this question, "employer sponsorship" includes, but is not limited to, H-1B; TN; E-3; O-1; AC-21; I-140 portability; I-148 portability (including J Supplement for I-148) and permanent residency (green card) documentation.*

Do you have any relatives who are currently employed by CIBD?*

Do you have a High School diploma (or equivalent)?*

Do you have an Associate degree or higher in in healthcare administration, public health, social services, or related field preferred?*

How many years of administrative experience do you have?*

How many years of healthcare coordination experience do you have?*

What is your experience level with Microsoft Office (Word, Excel, Outlook)?*

How many years of experience do you have with healthcare documentation and compliance requirements?*

Do you have experience or knowledge related to sickle cell disease or chronic disease management?*

Have you ever been terminated or asked to resign from any job?*

Please explain the circumstances if you've been terminated or asked to resign from any job.

Are you bilingual in English and Spanish?*

What is your hourly rate expectation?*

What are your pronouns?

With less than 5 employees, SCDECM is considering providing health benefits and a retirement plan. Are you comfortable applying for a position in which health benefits and a retirement plan are not yet confirmed? *

I was referred to this position by a current employee

Who referred you?